We’ve always got your back.
Our award-winning Support, Services
and eLearning teams stand ready to
assist you with answers to your questions
and expertise to resolve any issues or
problems you may encounter.
We appreciate when Delinea support looks at our logs and explains what they mean. Sharing their greater experience helps us to be more efficient at our jobs.
Chris Kelly - Global Operations, London Amadeus Services Limited
There are a few companies that I deal with that have shown exemplary performance when dealing with support issues and Delinea is one of them. They bend over backwards to make sure we have everything we need and that their products are working properly. I really do appreciate it. Thank you.
Steve Allen - Unix/Linux Admin, Aerospace Industry
Delinea has very knowledgeable technical team and we are very happy with the support they provide us whenever we need it. Thank you and please keep up the good work.
Venkatesh Chakrapani - Interval International, Inc.
Support is always enjoyable! I never seem to have a bad experience with Delinea and I am always kept well informed on all service requests.
Wayne Dale - Applications Security Engineer, FastMed
Delinea is one of the best companies/products I have worked with. The product is well-engineered with ease of installation and support in mind. If support is needed, everything and everyone is prepared to (successfully!) solve the problem in a professional and timely manner.
Thomas Hirsch - Benelog GmbH & Co. kG
Americas
Hours: 8 am – 8 pm ET
US: +1 202 991 0540
US: +1 877 531 7809
EMEA
Hours: 8 am – 8 pm GMT
UK: +44 20 3880 0017
Germany: +49 69 667737597
APAC
Hours: 8 am – 8 pm PHT
Philippines: +63 28 231 3885
Singapore: +65 3157 0602
Australia: +61 3 8595 5827
New Zealand: +64 9-887 4015
Observed Holidays
Support services will be available in reduced capacity during the observed holidays.
Americas
| 1-Jan | New Year's Holiday 1 |
| 2-Jan | New Year's Holiday 2 |
| 3-Jan | New Year'sHoliday 3 |
| 20-Jan | Martin Luther King Day |
| 17-Feb | President's Day |
| 26-May | Memorial Day |
| 19-Jun | Juneteenth |
| 4-Jul | Independence Day |
| 1-Sep | Labor Day |
| 27-Nov | Thanksgiving |
| 28-Nov | Thanksgiving (Day After) |
| 25-Dec | Christmas Day |
| 26-Dec | Christmas (Day After) |
| 1-Jan | New Year's 2026 |
| 2-Jan |
EMEA
| 1-Jan | New Year's Holiday 1 |
| 2-Jan | New Year's Holiday 2 |
| 3-Jan | New Year's Holiday 3 |
| 18-Apr | Good Friday |
| 21-Apr | Easter Monday |
| 5-May | Early May Bank Holiday |
| 26-May | Late May Bank Holiday |
|
|
August Bank Holiday |
| 25-Dec | Christmas Day |
|
26-Dec |
Boxing Day |
APAC
| 1-Jan | New Year's Day |
| 29-Jan | Chinese New Year |
| 9-Apr | Day of Valor |
| 17-Apr | Maundy Thursday |
|
|
|
| 19-Apr |
Black Saturday |
| 1-May | Labor Day |
| 12-Jun | Independence Day |
| 21-Aug |
Ninoy Aquino Day |
| 26-Aug |
National Heroes Day |
| 31-Oct |
All Saints Eve |
| 1-Nov |
All Saints Day |
| 30-Nov | Bonifacio Day |
| 8-Dec | Feast of the Immaculate Concepcion |
| 24-Dec | Christmas Eve |
| 25-Dec | Christmas Day |
| 30-Dec |
Rizel Day |
| 31-Dec |
New Year's Eve |
Support Plans designed to meet your specific needs
Increase the productivity of your IT staff with an extended team at Delinea determined to help you succeed and achieve a higher return on your investment.
Our support plans include the right combination of proactive and reactive support, training, Annual Operations Health Checks, best practice recommendations and other resources designed to:
- Drive Delinea adoption
- Increase user productivity
- Ensure business continuity and minimize risk
A designated team of trusted advisors who will ensure engagement and success with the Delinea solution deployment and help you get the most out of your purchased products and services, as well as expedite resolutions to obstacles that may be encountered along the way.
