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    Leverage Delinea’s expertise
    to accelerate value and gain
    self-sufficiency

    Our expert services help streamline deployments
    and provide ongoing operational success

    Benefits of working with Delinea’s Services Team

    We know every organization is unique. Starting day one, we take the time to get to know your business, people, processes and technical drivers. Our professional services team is always ready to help. We’re here to ensure you get maximum value from your Delinea investment, and continually enhance your PAM deployment.

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    Achieve 50% faster time to production with expert advice

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    Reduce workload on internal resources with up to 35% fewer support cases

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    Leverage our global PAM experience across all industries

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    Select Delinea packaged offerings with fixed scope and prices

    Delinea professional services team help you reduce risk with faster, efficient, and effective adoption.

    No question. Delinea solutions are easy to deploy and intuitive to use. But you always have the option to work with our professional services team to accelerate set up, establish best practices, or train internal teams.  

    We’ve designed our service packages to help you gain proficiency and become self-sufficient quickly. Facilitating rapid adoption of PAM and establishing solid security practices puts you on the path to success. 

     

    Our methodology

    delinea-diagram-pro-services-methodology

     

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    Optimize Deployment Usage

    Delinea Annual Operations Health Check

    Delinea Operations Health Check reviews the health and performance of your PAM deployment and provides an actionable playbook and recommendations for improvements.

    What you get:
    • Complete review of your PAM environment
    • Observations and recommendations
    • Actionable improvement plan
    • Scorecard

    Identify and Address Any Gaps

    Delinea Foundations Packages

    Delinea implementation packages are designed to maximize time to value by incorporating best practices and training to ensure that your PAM implementation exceeds your requirements.

    What you get:
    • Best practices design
    • Expert implementation assistance
    • eLearning access
     

    Secret Server

    Get up and running fast and accelerate time to value with our Secret Server packages

    Foundation

    • Review current environment and pre-requisites
    • Identify project requirements including integrations, customizations, and permissions
    • Install Secret Server or implement Secret Server Cloud
    • Setup & configure functionality based on project scope
    • Perform knowledge transfer

    Best Practices

    • Review current environment and DR Plan
    • Evaluate architecture
    • Perform security evaluation and hardening report
    • Perform administration and permissions audit
    • Review and implement best practices/least privilege, product features, updates, upgrades
    • Plan enterprise adoption strategy

    Migration

    • Review current environment and DR Plan
    • Evaluate architecture
    • Perform security evaluation and hardening report
    • Perform administration and permissions audit
    • Review and implement best practices/least privilege, product features, updates, upgrades
    • Plan enterprise adoption strategy

    Privilege Manager

    Our experts help you simplify least privilege adoption and application control

    Foundation

    • Install and configure post-install IIS changes/authentication customization.
    • Configure Core Functionality such as Active Directory Sync, file inventory, etc.
    • Configure event discovery policies, discovery job (learning mode) and customize scheduled tasks.
    • Identify applications that require new or highly custom policies.
    • Create example application control policies and filters required to identify applications to ensure core business and technical requirements can be successfully implemented.

    Best Practices

    • Review current environment, DR Plan and evaluate architecture.
    • Identify all dependencies (endpoints, agent deployment mechanisms, users involved, systems, etc.)
    • Perform administration and permissions audit
    • Upgrade and implement new product features
    • Review and implement best practices around least privilege and application control polies.
    • Plan enterprise adoption strategy to ensure end help desk tickets are lowered

    Cloud & Server Suites

    Get up and running fast and accelerate time to value with our Cloud & Server Suite packages

    Jump Start

    • Review current environment and pre-requisites
    • Identify project requirements including integrations, customizations, and permissions
    • Install Cloud or Server Suite
    • Setup & configure functionality based on project scope
    • Perform knowledge transfer

    Best Practices

    • Review current environment and DR Plan
    • Evaluate architecture
    • Perform security evaluation and hardening report
    • Perform administration and permissions audit
    • Review and implement best practices/least privilege, product features, updates, upgrades
    • Plan enterprise adoption strategy

    Account Lifecycle Manager

    Our experts help you simplify service account management

    Deploy

    • Learn how to manage the lifecycle of service accounts from creation to deletion, with all teams involved.
    • Configure network agents to interface with multiple domains.
    • Ensure all features of our products are utilized to maximize your organization’s security posture.
    • Implement Privileged Account Lifecycle best practices.
    • Receive guidance to deploy Delinea products in a large Enterprise environment according to best practices.
     

    Need a More Tailored Fit?

    We realize that every customer’s needs are unique and are happy to discuss tailored packages and statements of work to properly address your specific requirements.