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We provide our customers identity security for the modern enterprise 

We make them more secure, more productive, and future-proof their identity security.  

At Delinea, we focus on ensuring our customers get the most value from our solutions throughout their journey: onboarding, adoption, use, realizing value, and ultimately advocating about their success. Learn more about our customers’ successes with Delinea and the resources available to them. 

Delinea Platform Diagram

 

Whatever your size, spend, or use case, we accelerate and secure your Delinea experience from the very beginning. We help you kickstart your first 90 days with Delinea so you can realize value as quickly as possible.

 

 

Select 

Before purchasing, Try out the Delinea platform capabilities to understand the benefits it can provide. 

»
First week

Establish

Upon purchase, receive access to all the resources you’ll need for success, at no additional cost, including: 
 - Support Portal 
 - Documentation library 
 - Customer Community 
 - e-Learning Library 

Delinea will also set up introductions to Professional Services consultants and Technical Account Managers (TAM) and Customer Success Managers (CSM), as appropriate.

If you are not working with a consultant, TAM, or CSM, you’ll receive ongoing guidance and resources to support your onboarding journey digitally.  

»
first 30-90 days

Configure

Delinea will connect with you regularly to recommend, first, next, and continuing steps until your deployment is up and running.

 
 

Expand 

Learn more about additional Identity Security use cases that Delinea supports, and discover how we can help you secure your business better. 

«
 

Renew  

A renewal representative will reach out as early as 120 days ahead of renewal to help you start thinking about renewal and next steps for your deployment. 

«
30-90 days

Use

For ongoing success, engage with our customer community, Secret Society, Delinea University, and our Customer Success and support teams, if needed. 

Delinea also helps support you with a monthly customer newsletter, weekly office hours with Delinea Experts, and deep customer content that is made available through Secret Society.  

Whatever your size, spend, or use case, we accelerate and SECURE your Delinea experience from the very beginning. We help you kickstart your first 90 days with Delinea so you can realize value as quickly as possible.

 

Select 

Before purchasing, try out the Delinea platform capabilities to understand the benefits it can provide 

First week

Establish

Upon purchase, receive access to all the resources you’ll need for success, at no additional cost, including: 
 - Support portal 
 - Documentation library 
 - Customer community 
 - e-learning library 

Delinea will also set up introductions to Professional Services consultants and Technical Account Managers (TAM) and Customer Success Managers (CSM), as appropriate  

If you are not working with a consultant, TAM, or CSM, you’ll receive ongoing guidance and resources to support your onboarding journey digitally  

first 30-90 days

Configure

Delinea will connect with you regularly to recommend, first, next, and continuing steps until your deployment is up and running 

30-90 days

Use

For ongoing success, engage with our customer community, Secret Society, Delinea University, and our Customer Success and support teams, if needed. 

Delinea also helps support you with a monthly customer newsletter, weekly office hours with Delinea Experts, and deep customer content that is made available through Secret Society.  

 

Renew  

A renewal representative will reach out as early as 120 days ahead of renewal to help you start thinking about renewal and next steps for your deployment 

 

Expand 

Learn more about additional Identity Security use cases that Delinea supports, and discover how we can help you secure your business better. 

Learn how our customers save time and budget while securing their identities with Delinea


Explore more Delinea customer case studies »

See what our customers have to say about our solutions

Secret Server
"Secret Server cloud has minimal administrative overhead allowing our small team to focus on expanding our use case and improving our posture rather than server patching and configuration."
 
 
 
 
 
Director OF Information Security - Retail
Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose

Explore more 5 star customer reviews at Gartner Peer Insights.

Onboarding, adopting, and realizing value

We are there every step of the way to ensure our customers’ success throughout their identity security journey.  

Customer Success Managers

Our customer success team partners with clients to ensure they achieve their goals and maximize value from our solutions. 

Professional Services

Leverage Delinea’s expertise or certified partners to accelerate value and gain self-sufficiency.

Learn More

Renewals Managers

 Our renewals team ensures a seamless renewal process, continuity, and long-term success. 

Technical Account Managers

Delinea TAMs are experienced professionals who bring their unrivaled product knowledge and proven skills to help streamline deployments and apply best practices to help set the strategic direction for solution optimization and growth.

Learn More

Dedicated Support Engineers

The Delinea Designated Support Engineer is your support advocate who ensures seamless technical support tailored to your unique needs.

Learn More

Premium+ Support

You will work with a dedicated team of trusted advisors who will ensure engagement and success with the Delinea solution deployment.

Learn More

Delinea Trust Center

Security is built into our bones. Obtain documentation and policy information about our security standards.

Learn More

Technical Documentation

Access to quick start, setup, and other documentation for our solutions.

Delinea Documentation

Support Portal

Our award-winning support team stands ready to assist you with answers to your questions and expertise to resolve any issues or problems you may encounter.

Learn More

Delinea Status Center

Get real-time cloud status, uptime history, and maintenance alerts for all Delinea SaaS products and regions.

Status Center

Join our customer community

Maximize your experience by joining Secret Society. As you move through your Delinea journey, we want to ensure you are connected with your peers and Delinea experts of all backgrounds.

24/7 Guidance

Engage with other customers and Delinea experts in the community.

 

 

Events

Learn about upcoming customer activities that you can participate in.

  • In-person
  • Virtual office hours
  • Monthly product webinars 

Communications

The latest updates for you and your team

  • Identity Insights monthly customer newsletter
  • Quarterly roadmap updates
  • Product release notifications 


If you are an existing customer, join Secret Society!