Skip to content
 

Delinea Sub-Processors Page

Last Updated: August 19, 2025

 Delinea Inc. has appointed its affiliates and certain third-party datacenter operators, outsourced support providers, and/or third-party technology providers as sub-processors to support the performance of our cloud-hosted solutions (“Cloud Services”) and related support services, subject to our Master Subscription and License Agreement and Data Processing Addendum (available at https://delinea.com/legal).

Third-Party Sub-Processors

Delinea may use the following third-party sub-processors to support or assist with delivery of our Cloud Services and related support services. To view subprocessors used to support Fastpath Assure, click here.

Sub-Processor Category Location Description of Service Status
Amazon Web Services (AWS) Cloud Provider See FN1 Cloud data storage and hosting Active
Microsoft Azure Cloud Provider See FN1 Cloud data storage and hosting Active
Imperva Web Application Firewall See FN1 A web application firewall that filters web traffic Active
Salesforce Product Support US  (See FN2) Manage customer support tickets Active
Twilio (SendGrid) Messaging US Optional feature supporting customer notifications and messages Active
Twilio Authentication US Optional SMS service for MFA Active
AWS Messaging US Optional feature supporting customer notifications and messages Active
Microsoft Azure Messaging US Messaging service for customer support operations Active
Datadog, Inc. Infrastructure US Log management tool including telemetry and usage data Active
Transnational E-Business Solutions (TESI) Product Support Philippines
(See FN2)
Customer product support and troubleshooting Active
Crest Operations Support India Operations support for the PAS/Cloud Suite products Active
Orca Security Scanning See FN1 Vulnerability scanning Active
CloudAMQP Application Messaging See FN1 Application service-to-service messaging of events Active


Third-Party Subprocessors for Artificial Intelligence (AI) Cloud Services (if applicable)

Delinea offers certain Delinea Platform cloud services that utilize artificial intelligence (AI) technology. Cloud services that utilize AI must be separately subscribed in order to be made available to Customer. The subprocessors listed below are used to support delivery of Delinea Platform cloud services that utilize AI.  

Sub-Processor

Category

Location

Description of Service

Status

Microsoft Azure Computer Vision (ACV)

Transcription

See FN1

Optional feature for session recording transcription for use with  Delinea Auditing powered by Iris AI  (separate subscription required)

Active

Microsoft Azure OpenAI

Auditing

See FN1

 Delinea Auditing powered by Iris AI  (separate subscription required)

Active

 Delinea Affiliates

Delinea affiliates providing support services are located in the following countries:

  • Australia
  • Canada
  • Estonia
  • Germany
  • Israel
  • Singapore
  • United Kingdom/Northern Ireland 
  • United States

FN1 During service initiation, customers will select their preferred region for cloud operations and services noted above:

  • EEA Region
  • United Arab Emirates
  • United Kingdom
  • United States
  • Australia
  • Singapore
  • Canada

FN2 Delinea affiliates and the referenced third-party subprocessors are used to support on-premises instances of Delinea solutions.