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Delinea Sub-Processors Page

Last Updated: November 25, 2024

 Delinea Inc. has appointed its affiliates and certain third-party datacenter operators, outsourced support providers, and/or third-party technology providers as sub-processors to support the performance of our cloud-hosted solutions (“Cloud Services”) and related support services, subject to our Master Subscription and License Agreement and Data Processing Addendum (available at https://delinea.com/legal).

Third-Party Sub-Processors

Delinea may use the following third-party sub-processors to support or assist with delivery of our Cloud Services and related support services. To view subprocessors used to support Fastpath Solutions, click here.

Sub-Processor Category Location Description of Service Status
Amazon Web Services (AWS) Cloud Provider See FN1 Cloud data storage and hosting Active
Microsoft Azure Cloud Provider See FN1 Cloud data storage and hosting Active
Imperva Web Application Firewall See FN1 A web application firewall that filters web traffic Active
Salesforce Product Support US  (See FN2) Manage customer support tickets Active
Twilio (SendGrid) Messaging US Optional feature supporting customer notifications and messages Active
Twilio Authentication US Optional SMS service for MFA Active
AWS Messaging US Optional feature supporting customer notifications and messages Active
Microsoft Azure Messaging US Messaging service for customer support operations Active
Datadog, Inc. Infrastructure US Log management tool Active
Transnational E-Business Solutions (TESI) Product Support Philippines
(See FN2)
Customer product support and troubleshooting Active
Crest Operations Support India Operations support for the PAS/Cloud Suite products Active
Orca Security Scanning See FN1 Vulnerability scanning Active
CloudAMQP Application Messaging See FN1 Application service-to-service messaging of events Active

Delinea Affiliates

Delinea affiliates providing support services are located in the following countries:

  • Australia
  • Canada
  • Estonia
  • Germany
  • Singapore
  • United Kingdom
  • United States

FN1 During service initiation, customers will select their preferred region for cloud operations and services noted above:

  • EEA Region
  • United Kingdom
  • United States
  • Australia
  • Singapore
  • Canada

FN2 Delinea affiliates and the referenced third-party subprocessors are used to support on-premises instances of Delinea solutions.