Delinea Sub-Processors Page
Last Updated: November 25, 2024
Delinea Inc. has appointed its affiliates and certain third-party datacenter operators, outsourced support providers, and/or third-party technology providers as sub-processors to support the performance of our cloud-hosted solutions (“Cloud Services”) and related support services, subject to our Master Subscription and License Agreement and Data Processing Addendum (available at https://delinea.com/legal).
Third-Party Sub-Processors
Delinea may use the following third-party sub-processors to support or assist with delivery of our Cloud Services and related support services. To view subprocessors used to support Fastpath Solutions, click here.
Sub-Processor | Category | Location | Description of Service | Status |
Amazon Web Services (AWS) | Cloud Provider | See FN1 | Cloud data storage and hosting | Active |
Microsoft Azure | Cloud Provider | See FN1 | Cloud data storage and hosting | Active |
Imperva | Web Application Firewall | See FN1 | A web application firewall that filters web traffic | Active |
Salesforce | Product Support | US (See FN2) | Manage customer support tickets | Active |
Twilio (SendGrid) | Messaging | US | Optional feature supporting customer notifications and messages | Active |
Twilio | Authentication | US | Optional SMS service for MFA | Active |
AWS | Messaging | US | Optional feature supporting customer notifications and messages | Active |
Microsoft Azure | Messaging | US | Messaging service for customer support operations | Active |
Datadog, Inc. | Infrastructure | US | Log management tool | Active |
Transnational E-Business Solutions (TESI) | Product Support | Philippines (See FN2) |
Customer product support and troubleshooting | Active |
Crest | Operations Support | India | Operations support for the PAS/Cloud Suite products | Active |
Orca | Security Scanning | See FN1 | Vulnerability scanning | Active |
CloudAMQP | Application Messaging | See FN1 | Application service-to-service messaging of events | Active |
Delinea Affiliates
Delinea affiliates providing support services are located in the following countries:
- Australia
- Canada
- Estonia
- Germany
- Singapore
- United Kingdom
- United States
FN1 During service initiation, customers will select their preferred region for cloud operations and services noted above:
- EEA Region
- United Kingdom
- United States
- Australia
- Singapore
- Canada
FN2 Delinea affiliates and the referenced third-party subprocessors are used to support on-premises instances of Delinea solutions.