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    We’ve always got your back.

    Our award-winning Support, Services
    and eLearning teams stand ready to
    assist you with answers to your questions
    and expertise to resolve any issues or
    problems you may encounter.

    We appreciate when Delinea support looks at our logs and explains what they mean. Sharing their greater experience helps us to be more efficient at our jobs.

    There are a few companies that I deal with that have shown exemplary performance when dealing with support issues and Delinea is one of them. They bend over backwards to make sure we have everything we need and that their products are working properly. I really do appreciate it. Thank you.

    Delinea has very knowledgeable technical team and we are very happy with the support they provide us whenever we need it. Thank you and please keep up the good work.

    Support is always enjoyable! I never seem to have a bad experience with Delinea and I am always kept well informed on all service requests.

    Delinea is one of the best companies/products I have worked with. The product is well-engineered with ease of installation and support in mind. If support is needed, everything and everyone is prepared to (successfully!) solve the problem in a professional and timely manner.

    Global Technical Support Telephone Contacts


    Hours: 8 am – 8 pm ET

    +1 202 991 0540


    Hours: 8 am – 8 pm GMT

    UK: +44 20 3880 0017
    Germany: +49 69 667737597



    Hours: 8 am – 8 pm PHT

    Philippines: +63 2 231 3885
    Singapore: +65 3157 0602
    Australia: +61 3 8595 5827
    New Zealand: +64 9-887 4015

    Observed Holidays

    Support services will be available in reduced capacity during the observed holidays.


    2-Jan New Year's Day
    16-Jan Martin Luther King Day
    20-Feb President's Day
    29-May Memorial Day
    19-Jun Juneteenth
    3-Jul Independence Day
         (Day Before)
    4-Jul Independence Day 
    4-Sep Labor Day
    23-Nov Thanksgiving
    24-Nov Thanksgiving
       (Day After)
    25-Dec Christmas Day
    26-Dec Christmas Day
       (Day After) 


    1-Jan New Year's Day
      New Year's Day
          (Day After)

    7-Apr Good Friday
    10-Apr Easter Monday
    1-May May Day
    29-May Late May Bank Holiday


    August Bank Holiday
    25-Dec Christmas Day


    Boxing Day


    7-Apr Maundy Thursday


      New Years Holiday

      Labor Day
    12-Jun Independence Day
    21-Aug Ninoy Aquino Day
     National Heroes Day
     All Saints Day
     All Souls Day
    30-Nov Bonifacio Day
    8-Dec Feast of the Immaculate Concepcion of Mary
    25-Dec Christmas Day

    Support Plans designed to meet your specific needs

    Increase the productivity of your IT staff with an extended team at Delinea determined to help you succeed and achieve a higher return on your investment.

    Our support plans include the right combination of proactive and reactive support, training, Annual Operations Health Checks, best practice recommendations and other resources designed to:

    • Drive Delinea adoption
    • Increase user productivity
    • Ensure business continuity and minimize risk

    A designated team of trusted advisors who will ensure engagement and success with the Delinea solution deployment and help you get the most out of your purchased products and services, as well as expedite resolutions to obstacles that may be encountered along the way.

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